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Help & FAQ

Straight answers about Property, Fleet & Asset Management.

Understand how AssetSaver brings property, fleets and vehicles, equipment and other assets into one connected management model, then see how plans, Asset Health Map and Savvi Intelligence fit around it.

Understand what an Asset Token actually gives you.

See how plans, single tokens and discounted Asset Packs scale.

Understand how Asset Health Map and Savvi Intelligence work together.

01

What is an Asset Token?

One Asset Token gives you capacity to actively manage one eligible asset in AssetSaver. Think of it as a managed-asset slot rather than a fee permanently attached to one asset.

02

Why does AssetSaver use Asset Tokens?

Asset Tokens let you pay for the assets you actually manage instead of forcing you into an oversized allowance you may never use. Start with the tokens included in your plan, add one more when needed, choose a discounted Asset Pack, or move to the next plan when that becomes better value.

03

Are Asset Tokens tied to an asset type?

No. Asset Tokens are flexible across eligible asset types. They are not locked to vehicles, equipment, property or another specific category.

04

How many Asset Tokens are included?

Personal Plus includes 2 flexible Asset Tokens, Business Pro includes 2, and Enterprise includes 25. Free Personal instead lets you actively manage up to 2 assets manually without paid Asset Tokens.

05

Can I add one asset at a time?

Yes. Personal Plus can add a single Asset Token for A$2.25 per month and Business Pro can add one for A$3.85 per month. The standard 20% annual discount applies when billed annually.

06

What discounted Asset Packs are available?

Personal Plus can add a 5 Asset Pack for A$9.85 per month. Business Pro can add a 10 Asset Pack for A$34.85 per month. Enterprise can add 25 Asset Tokens plus 2 GB storage for A$68.75 per month. Eligible annual billing receives the standard 20% discount.

07

Why is there no 25 Asset Pack for Business Pro?

Business Pro deliberately uses singles and 10 Asset Packs. At materially higher asset volume, Enterprise is designed to become the clearer-value step with 25 Asset Tokens included plus higher-volume governance and reporting capability.

08

What happens to a token when an asset is archived or retired?

When an asset legitimately leaves active management, its Asset Token becomes available for another eligible active asset. The archived asset's records, evidence and history remain preserved. Restoring it to active management requires available capacity again.

09

What are the current public plan prices?

Free Personal is A$0. Personal Plus is A$7.85 per month, Business Pro is A$15.85 per month, and Enterprise is A$58.85 per month. Paid plans and eligible recurring extras receive a 20% discount when billed annually.

10

Does AssetSaver replace accounting or bookkeeping software?

No. AssetSaver focuses on the financial fundamentals of owning and operating assets: values, liabilities, posted income, captured expenses, actual cashflow, upcoming commitments and evidence. It is not a general ledger, BAS or tax-accounting system.

11

Can one loan or lease be linked to more than one asset?

Yes. One Finance Facility can relate to one or many assets without duplicating the facility or liability.

12

Can I track GST-inclusive or GST-exclusive amounts?

The approved Finance design supports GST Inclusive, GST Exclusive and GST Not Applicable amount-entry treatment where relevant. This is an input and display preference, not tax advice or BAS accounting.

13

Can AssetSaver help me understand my net asset position?

Yes. AssetSaver brings authorised asset values and liabilities together so net asset position is easier to understand, while unknown values remain unknown rather than being treated as zero.

14

What financial reporting is available in the current Beta?

Current Beta reporting includes Asset Position, posted income, captured expenses, actual net cashflow and the next scheduled amounts recorded on active agreements. Budget and period-comparison reporting are not part of the current Beta report set.

15

Can I prepare information for my accountant or bookkeeper?

Yes. Current Beta reporting includes an internal Accountant and Bookkeeper reporting surface with AssetSaver categories and optional external GL mapping. Controlled external report snapshots are not part of the current Beta release.

16

Can AssetSaver help when I sell or transfer an asset?

Yes, by helping you keep a clearer factual history of maintenance, evidence, costs, incidents and ownership context. Better records can make an asset history easier to understand, but AssetSaver does not guarantee a higher sale price or faster sale.

17

What is Asset Health Map?

Asset Health Map is the visual 'See' layer. It brings location, condition, risk and upcoming attention together so you can quickly understand where attention may be needed across the assets you manage.

18

What is Savvi Intelligence?

Savvi Intelligence is the 'Understand' layer. It helps make sense of the information you manage, surface useful knowledge and identify practical next steps. Powered by AssetSaver's Asset Intelligence Engine.

19

How do Asset Health Map, Savvi and AssetSaver work together?

The product story is simple: See with Asset Health Map, Understand with Savvi Intelligence, Act with AssetSaver, and Keep the History through connected records, evidence, reminders and lifecycle context.

20

Can I have personal and company plans?

Yes. One user identity may keep a personal account and create or administer one or more company accounts. Each account has its own plan, billing, invoices, renewal date, Asset Tokens, storage and entitlements.

21

Which billing cadence is selected by default?

Monthly is the default on the public Marketing pricing page. Annual is the default in checkout and authenticated plan-selection flows.

22

What happens when I upgrade, downgrade or cancel?

Successful upgrades can take effect immediately after the prorated amount due now is confirmed and paid. Downgrades take effect at the next renewal. Cancellation ends the plan when the current paid period finishes.

23

Will a downgrade silently delete my records?

No. AssetSaver preserves asset records and evidence. If a future token or storage allowance would be exceeded, that must be shown before confirmation and handled through a retention-safe state rather than deleting history.

24

Can a vehicle plate change keep its history?

Yes. The A$4.75 requested Vehicle, Registration and Warranty Refresh can cover a same-vehicle registration plate change while preserving prior registration and provenance history.

USE CASE EXAMPLE

See how AssetSaver turns everyday asset headaches into calmer, clearer ownership.

PERSONAL USE CASES

Beth G.TeacherBox Hill, VIC

Last year my daughter didn't renew her car insurance because she was short of money. Two months later she had an accident that cost $2,800 to repair and, of course, "Grumpy Mum" came to the rescue. Ouch!

When almost the same thing happened again this year, the accident was much more expensive, but this time it only cost me the $100 excess. I'd added her car to my AssetSaver account, so I knew when her registration, servicing and insurance were coming due and could make sure everything was renewed.

The reminders are great, but what surprised me was how useful the whole picture became. I can see what is coming up, what we've spent, where the documents are and what needs attention. I've now added my three boys' cars and my husband's boat.

No more expensive family surprises. Well, at least not the ones AssetSaver can prevent!

BUSINESS USE CASES

Emily R.Office Administrator | Plumbing BusinessDandenong, VIC

We have nine vans and utes and I used to manage registrations, servicing and insurance with a spreadsheet, Outlook reminders and a lot of chasing technicians.

It worked until somebody changed a vehicle, forgot to update the spreadsheet or had paperwork sitting in their glovebox.

AssetSaver gave each vehicle its own record and let us connect the driver, mechanic, expenses, documents and upcoming work to it.

Now I can see what needs attention without opening five different systems.

The biggest change is that I spend far less time asking, "Has this been done?"

I can concentrate on running the office instead of being the company's human reminder app.

These are fictional, illustrative examples designed to demonstrate realistic AssetSaver benefits and scenarios.

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