Help & FAQ
Straight answers about plans, capacity and AssetSaver intelligence.
Understand what you pay for, how managed-asset capacity works, and how Asset Health Map and Savvi help you get more value from the assets you manage.
Understand what an Asset Token actually gives you.
See how plans, single tokens and discounted Asset Packs scale.
Understand how Asset Health Map and Savvi Asset Intelligence work together.
What is an Asset Token?
One Asset Token gives you capacity to actively manage one eligible asset in AssetSaver. Think of it as a managed-asset slot rather than a fee permanently attached to one asset.
Why does AssetSaver use Asset Tokens?
Asset Tokens let you pay for the assets you actually manage instead of forcing you into an oversized allowance you may never use. Start with the tokens included in your plan, add one more when needed, choose a discounted Asset Pack, or move to the next plan when that becomes better value.
Are Asset Tokens tied to an asset type?
No. Asset Tokens are flexible across eligible asset types. They are not locked to vehicles, equipment, property or another specific category.
How many Asset Tokens are included?
Personal Plus includes 2 flexible Asset Tokens, Business Pro includes 2, and Enterprise includes 25. Free Personal instead lets you actively manage up to 2 assets manually without paid Asset Tokens.
Can I add one asset at a time?
Yes. Personal Plus can add a single Asset Token for A$2.25 per month and Business Pro can add one for A$3.85 per month. The standard 20% annual discount applies when billed annually.
What discounted Asset Packs are available?
Personal Plus can add a 5 Asset Pack for A$9.85 per month. Business Pro can add a 10 Asset Pack for A$34.85 per month. Enterprise can add 25 Asset Tokens plus 2 GB storage for A$68.75 per month. Eligible annual billing receives the standard 20% discount.
Why is there no 25 Asset Pack for Business Pro?
Business Pro deliberately uses singles and 10 Asset Packs. At materially higher asset volume, Enterprise is designed to become the clearer-value step with 25 Asset Tokens included plus higher-volume governance and reporting capability.
What happens to a token when an asset is archived or retired?
When an asset legitimately leaves active management, its Asset Token becomes available for another eligible active asset. The archived asset's records, evidence and history remain preserved. Restoring it to active management requires available capacity again.
What are the current public plan prices?
Free Personal is A$0. Personal Plus is A$7.85 per month, Business Pro is A$15.85 per month, and Enterprise is A$58.85 per month. Paid plans and eligible recurring extras receive a 20% discount when billed annually.
What is Asset Health Map?
Asset Health Map is the visual 'See' layer. It brings location, condition, risk and upcoming attention together so you can quickly understand where attention may be needed across the assets you manage.
What is Savvi Asset Intelligence?
Savvi Asset Intelligence is the 'Understand' layer. It helps make sense of the information you manage, surface useful knowledge and identify practical next steps. Savvi Asset Intelligence is powered by the Savvi Intelligence Engine.
How do Asset Health Map, Savvi and AssetSaver work together?
The product story is simple: See with Asset Health Map, Understand with Savvi Asset Intelligence, Act with AssetSaver, and Keep the History through connected records, evidence, reminders and lifecycle context.
Can I have personal and company plans?
Yes. One user identity may keep a personal account and create or administer one or more company accounts. Each account has its own plan, billing, invoices, renewal date, Asset Tokens, storage and entitlements.
Which billing cadence is selected by default?
Monthly is the default on the public Marketing pricing page. Annual is the default in checkout and authenticated plan-selection flows.
What happens when I upgrade, downgrade or cancel?
Successful upgrades can take effect immediately after the prorated amount due now is confirmed and paid. Downgrades take effect at the next renewal. Cancellation ends the plan when the current paid period finishes.
Will a downgrade silently delete my records?
No. AssetSaver preserves asset records and evidence. If a future token or storage allowance would be exceeded, that must be shown before confirmation and handled through a retention-safe state rather than deleting history.
Can a vehicle plate change keep its history?
Yes. The A$4.75 requested Vehicle, Registration and Warranty Refresh can cover a same-vehicle registration plate change while preserving prior registration and provenance history.
USE CASE EXAMPLE
See how AssetSaver turns everyday asset headaches into calmer, clearer ownership.
PERSONAL USE CASES
Beth G.TeacherBox Hill, VIC
BUSINESS USE CASES
Emily R.Office Administrator | Plumbing BusinessDandenong, VIC
These are fictional, illustrative examples designed to demonstrate realistic AssetSaver benefits and scenarios.
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